Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your data.
Effective Date: February 2026
WHO ARE WE?
Baseel (“Baseel”, “we”, “us”, or “our”) operates the website www.baseel.in (the “Website”).
Baseel is based in India and may serve users across different jurisdictions. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit or use our Website and services (“Services”).
We are committed to complying with applicable data protection laws including:
- The Digital Personal Data Protection Act, 2023
- The General Data Protection Regulation (where applicable)
- The California Consumer Privacy Act (where applicable)
- Other applicable data protection and privacy laws
By using our Website or Services, you agree to the terms of this Privacy Policy.
For privacy-related queries, contact us at: privacy@baseel.in
OUR PRIVACY COMMITMENT
We are committed to:
- Processing personal data lawfully, fairly, and transparently
- Collecting only necessary and relevant data
- Ensuring appropriate technical and organisational safeguards
- Providing users control over their personal data
- Continuously improving our privacy and security practices
WHAT IS PERSONAL DATA?
“Personal Data” means any information that can directly or indirectly identify an individual.
This may include:
- Name
- Email address
- Phone number
- Company details
- IP address
- Device information
- Usage data
- Any information you voluntarily provide
TERMS USED IN THIS POLICY
For clarity:
- Data Subject: The individual to whom the Personal Data relates
- Data Controller: The entity determining the purpose and means of processing (Baseel)
- Data Processor: A third party processing data on behalf of Baseel
- Processing: Any operation performed on personal data (collection, storage, use, deletion, etc.)
- Consent: Freely given, informed, and unambiguous agreement to process personal data
- Child: In India, an individual below 18 years of age
INFORMATION WE COLLECT
5.1 Information You Provide Directly
Account Information
When registering or contacting us, we may collect:
- Name
- Work email address
- Organisation details
- Job title
Customer Support
If you contact us, we may collect your contact information and details related to your request.
5.2 Information Automatically Collected
Device Information
- Device type
- Operating system
- Browser type
- Unique device identifiers
Usage Data
- IP address
- Pages visited
- Referring/exit URLs
- Date and time of access
- Interaction behaviour
Location Information
We may infer general geographic location from your IP address.
COOKIES
We use cookies and similar technologies to:
- Improve user experience
- Understand website usage
- Enhance security
- Prevent fraud
You may manage cookie preferences through your browser settings.
CHILDREN’S PERSONAL DATA
Our Website is not intended for children. We do not knowingly collect data from individuals under 18 years of age (in India).
If we become aware that we have collected such data, we will delete it promptly.
LEGAL GROUNDS FOR PROCESSING
We process your personal data based on:
- Consent: When you explicitly agree
- Contractual Necessity: To provide services
- Legal Obligation: Compliance with laws
- Legitimate Interests: Improving services, security, fraud prevention
You may withdraw consent at any time by contacting us.
HOW WE USE YOUR DATA
We use personal data to:
- Provide and manage our Services
- Manage user accounts
- Respond to customer queries
- Send important communications
- Improve website functionality
- Comply with legal obligations
- Ensure security and prevent fraud
We do not sell your personal data.
DATA SHARING AND CROSS-BORDER TRANSFERS
We may share your data with:
- Service providers and vendors
- IT and hosting providers
- Legal and regulatory authorities (if required)
All third parties are contractually obligated to protect your data.
Where data is transferred outside India or the EU, we ensure appropriate safeguards such as contractual protections or transfers to jurisdictions providing adequate protection.
DATA RETENTION
We retain personal data only for as long as necessary to:
- Fulfil the purposes described in this Policy
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When no longer required, data is securely deleted or anonymised.
SECURITY MEASURES
We implement reasonable and appropriate safeguards including:
- Encryption in transit and at rest
- Access controls
- Regular system audits
- Employee data protection training
- Incident response mechanisms
Users are responsible for maintaining the confidentiality of login credentials.
EXTERNAL LINKS
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their policies separately.
YOUR DATA SUBJECT RIGHTS
Depending on your jurisdiction, you may have the following rights:
- Right to be informed
- Right to access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
- Right to withdraw consent
- Right to grievance redressal (India)
- Right to opt-out of sale (where applicable)
- Right to nominate (India)
You may lodge complaints with relevant authorities, including the Data Protection Board of India, where applicable.
HOW TO EXERCISE YOUR RIGHTS
To exercise your rights, contact us at:
Email: contactus@baseel.in
We may verify your identity before processing your request. We will respond within timelines required under applicable laws.
MONITORING AND UPDATES
We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date. Continued use of the Website indicates acceptance of the revised Policy.
CONTACT US
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact:
Baseel
Email: contactus@baseel.in
